CONTRACTING CONDITIONS

We invite you to know all the necessary information regarding the electronic transactions you carry out on this website.

Miquel Rosell Juanhuix put for the transparency and clarity in the commercial transactions that are carried out in this portal, guaranteeing a space committed to the rights of users and clients, that is why we recommend that before contracting any of the products that we put at your disposal in this web, read these conditions and the terms that apply to the provision of the services offered by Rosell Gallart inherent to its main activity of selling wines and cavas.

These contracting conditions govern the relationship between Miquel Rosell Juanhuix and the clients of the Rosell Gallart site.

Miquel Rosell Juanhuix reserves the right to modify or change these conditions at any time. If the modifications constitute a substantial change in the terms, Rosell Gallart will notify you by posting an announcement on our website.

The services and / or products are available only to legal entities and persons over 18 years of age.

If you are a minor, you cannot access this website. The sale of alcohol to persons under 18 years of age is prohibited.

Rosell Gallart we recommend that you consume responsibly and in moderation, which is how our products are best enjoyed.

This website complies with the following regulations:

  • Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE)
  • Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data; Y
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

SELLER IDENTIFIER

By virtue of the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), we offer you the following information:

Company name: Miquel Rosell Juanhuix

NIF: 37644538R

Email: info@rosellgallart.com

Registered office: C / Montserrat 56

08770 Sant Sadurní d’Anoia (Barcelona) Espanya

Its social activity is: Winemaking and aging

Sparkling wine production

Purpose of the website: sale of wines and cavas

CHARACTERISTICS OF THE PRODUCTS OFFERED

Rosell Gallart offers a wide and varied assortment of products. The products exhibited at Rosell Gallart are reserve wines and cavas.

 HOW TO PLACE AN ORDER

As a condition for placing any order, the customer must contact Rosell Gallart and provide the corresponding information required for the acquisition of the products available on this website. The ordering information you provide must be accurate, complete, and current at all times. Failure to do so constitutes a violation of the terms, which may result in the dissolution of the contract with Miquel Rosell Juanhuix.

From the moment of acceptance, the client acquires the status of Client of Rosell Gallart.

Orders must be made following the steps that Rosell Gallart will mark you where you can choose the product and the amount of what you want to buy.

 Discount coupons

Coupons or discount codes are for individual use and cannot be accumulated and are subject to the indicated validity dates. Miquel Rosell Juanhuix reserves the right to cancel any promotion to individual or group clients if it is considered that they are being misused or improperly used.

    PURCHASE VALIDATION

Once the purchase has been made and the payment has been made, Rosell Gallart will send you an order confirmation by e-mail.

It is time to check that everything is correct. If you do not agree with the data provided in said confirmation, you can request its modification or cancellation of the order.

The validation of the order by the client expressly implies knowledge and acceptance of these particular contracting conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by Rosell Gallart constitute proof of the set of transactions carried out between Rosell Gallart and his clients.

In case of needing any modification or cancellation, the communication must be made within 24 hours of the order confirmation, via email: info@rosellgallart.com and provided that the order has not been sent.

PRICES AND FORM OF PAYMENT

The client agrees to pay the products contracted to Rosell Gallart in the forms of payment accepted by Rosell Gallart and for any additional amount (including taxes and late fees, as the case may be)

The prices applicable to each product are those indicated on the website on the date of the order, including, where appropriate, all of them VAT (Value Added Tax) for transactions within Spanish territory. However, in accordance with the provisions of Law 37/1992, of December 28, regulating said tax, the operation may be exempt or not subject to it depending on the country of residence of the buyer and the condition in which it acts. the same (employer / professional or individual). Consequently, in some cases the final price of the order may be altered with respect to the one displayed on the website.

When making the payment, Rosell Gallart will redirect to the Rosell Gallart payment gateway.

Miquel Rosell Juanhuix accepts these forms of payment:

  1. By credit or debit card

 We accept Visa, MasterCard cards.

You can make the payment immediately through the SSL secure payment gateway of our Bank. If it is necessary to make any return or cancellation of the order, the amount will be refunded through the same payment card. Both personal and bank data will be protected with all the security measures established by Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD) with total confidentiality.

Payment is possible with a secured credit card, VISA or MASTERCARD (The USER will need a security key provided by the corresponding credit card issuing entity. It is like a virtual key that identifies the legitimate cardholder and protects it from unauthorized transactions).

Through the 4B payment gateway, the USER can make the payment of their orders in a totally secure way. If this form of payment is chosen; When placing the order, the payment gateway is accessed directly and the card details are entered, along with the buyer’s details and those of the purchase made, which will travel encrypted from our website. No one, except the USER himself, will know or view said data. It is the 4B payment gateway itself, together with the USER’s credit card issuer, which verifies the data provided and authorizes the payment and closing of the order in real time. The data is not stored, known or used in any way by our website, and is only validated by the card issuing entity itself, with which the gateway connects in real time, and which authorizes or not each transaction. The use of this form of payment is safe and is protected by additional insurance from the payment gateway itself.

  1. PayPal

Payment of the order will be authorized through PayPal, but no money will be withdrawn until PayPal verifies that it is correct. For this, it will be essential to have a PayPal account.

PayPal is a means that companies and individuals use to send and receive money online. Shop safely without revealing your credit card number or financial information. For more information about PayPal, visit: https://www.paypal.com/es/

If you are a PayPal user, you just have to mark this option in the form of payment and the system will automatically redirect you to the PayPal website to make the payment.

  1. Bank transfer

 The USER must transfer the total amount of the order to the current account indicated when selecting said form of payment. Once the order is finished, it is possible to review all the details and the total thereof. Once the transfer has been made to the aforementioned bank account, it is necessary to send us proof of income or transfer by MAIL to info@rosellgallart.com. Once this receipt is received, an immediate order will be given to our logistics services for the shipment of your order.

No other payment method is accepted.

The payment is always in advance of 100% of the order and will be sent when we confirm the payment.

VALIDITY OF PRICES AND OFFERS

The products offered on the website, and their prices, will be available for purchase while they are in the catalog of products displayed through the website. Customers are kindly requested to access updated versions of the website to avoid pricing errors. In any case, the orders in process will maintain their conditions for 7 days from the moment they are formalized.

SHIPPING AND TRANSPORTATION

Expenses:

  • Our philosophy is to sell our products online at the same price as in the warehouse, so we do not apply any fixed surcharge based on shipping costs. The transport price is variable according to the quantity and the destination, applying the cheapest rates available.
  • As a discount, shipping costs are free for the customer for orders over € 300 (VAT inc.).

 Shipping:

Shipping areas:

  • Only shipments are made to Spain (Peninsula)
  • Other shipping areas consult email: info@rosellgallart.com

 Delivery times:

If the product is in stock, the order will be sent immediately to the delivery address indicated by the customer and delivered within the period is usually between 5 or 6 days from the moment the order is processed.

In general, unless there are holidays in between, we follow this rule to assign you a delivery date that will be the closest we can offer.

In the event that for any reason we are unable to meet these deadlines, you will be notified immediately, and if you are not satisfied with the new deadline, the entire payment will be reimbursed immediately.

If there were any unforeseen events in the delivery of the order, we would contact you through your email address, which we request at the time of registering on the web, to find a solution. Alternatively, we could contact you by phone, if you had provided it, or directly attempt a second delivery at the address provided. If the product has not been contacted or delivered on the first or second visit, the customer will be responsible for contacting the carrier or Rosell Gallart Internet, SL via email and will assume the additional costs that successive deliveries may entail.

Carriers

The customer can choose the most efficient carrier in his area so that his order arrives in the best conditions.

Carriers: 

  • Transportes Guixà, S_L.

They are a family business, now managed by the second generation, which with the experience acquired, together with current technology, make a unique mix, which makes them the most experts in the field of transport.

They have 1800m2 monthly facilities dedicated to logistics and transport, located in the Avda. Tarragona Industrial Park in Vilafranca del Penedès. They have 20 vehicles of their own, and many of them equipped with hatch. The staff receives continuous training, all of them with years of experience, in order to give the best treatment of their goods at all times.

At all times, Rosell Gallart will know the state of his expedition. Traceability begins from the collection, where it is labeled with a barcode, it is read with a pistol, both in the loading and unloading where they pass, and being delivered as online, through the mobiles that our drivers have.

  • Staff from the Rosell Gallart winery itself

 Depending on the delivery address, size of the order, the shipment can be delivered by Rosell Gallart’s warehouse staff. In any case, it will depend on the availability of the staff and the proximity of the shipment to our warehouses.

WARRANTY

Please check the order upon delivery to make sure your order has arrived in good condition. In the case of observing any breakage, leave a record to the dealer and contact us through our contact form or by email at info@rosellgallart.com.

 COMMON SYSTEM OF VALUE ADDED TAX OF THE EUROPEAN UNION

In accordance with the provisions of Law 37/1992, of December 28, regulating said tax and European Directive 2008/8 / EC, the operation may be exempt or not subject to it depending on the country of residence of the buyer and the condition in which he acts (employer / professional or individual). Consequently, in some cases the final price of the order may be altered with respect to the one displayed on the website.

The price of the products marketed by Rosell Gallart includes Spanish VAT. However, the final price of your order may vary depending on the VAT tax rate applied to the order. For orders destined for other countries of the European Union, Spanish VAT will be deducted and the VAT tax rate corresponding to the country of destination will be applied. The final price will appear during the confirmation of your order and will reflect the VAT tax rate corresponding to the country of destination of the products.

The prices of the Services may change at any time at the sole and exclusive discretion of Rosell Gallart. The Services do not provide price protection or refunds in the event of price reductions or promotional offers.

RETURN POLICY

Cancellations and / or returns will only be accepted in the following terms.

  1. a) Cancellation

The customer may cancel her order and request a full refund of the amount if it has not yet been sent. To do this, you must contact us as soon as possible from the contact form or send us an email to info@rosellgallart.com and provide us with your information and order number.

 b) Refund

Our product selection, preparation and packaging processes are very strict and we guarantee that they are shipped without defects. Check carefully that the seals that close your package have not been modified or damaged.

  • If the order arrives up to 48 hours later than agreed, the customer must accept the delivery and if, when opening the box, a piece in poor condition can open an incident from the contact form or send us an email to info @ rosellgallart. com with the name of the products and the number of parts in poor condition, as well as a photograph of them.
  • Returns of packaged products will not be accepted when they have been opened and / or manipulated, and they do not keep the original packaging.
  • You must indicate on the delivery note the reason for the return at this point.

 Returns of orders will only be accepted with evidence of having been damaged in transport and any complaint must be made at the same time the order is received.

 If the product arrives in poor condition, Miquel Rosell Juanhuix will assume the shipping costs incurred for the return, as long as the products are in their original packaging and have not been totally or partially consumed.

To manage the claim, you must contact us within 24 hours and send us an email to info@rosellgallart.com, indicating your name, order number and explaining in detail what happened. 

  1. c) Withdrawal

The right of withdrawal may not be exercised (except for an error or defect in the product or service contracted), in the following cases provided for by article 45 of the Trade Law:

  • Contracts for the supply of goods made according to the consumer’s specifications or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire quickly.
  • Contracts for the supply of sound or video recordings, discs and computer programs that have been unsealed by the consumer, as well as computer files, supplied electronically, capable of being downloaded or reproduced immediately for permanent use.
  • And in general all those products ordered remotely that are made to measure: clothing, photographic development, etc., or that are susceptible to copying (books, music, video games, etc.).

The client will have the right to withdraw from the contract for a period of 14 calendar days without indicating the reason and without incurring any cost other than those provided for in articles 107.2 and 108, in accordance with the provisions of BOE-A-2014-3329. To exercise this right, a form is provided where you can fill in the necessary data for its management.

How to return products in accepted cases:

To return a product in the cases foreseen and accepted by this withdrawal policy, the following instructions must be followed:

  • No refunds will be accepted freight collect.
  • You must have notified Rosell Gallart of the desire to withdraw and have obtained the corresponding authorization before making the shipment.
  • You must download and complete the withdrawal form below and send it together with the package.
  • You must place the product (s) in a properly packed package. The return address is: C / Montserrat 56 08770 Sant Sadurní d’Anoia (Barcelona) Espanya
  • You must take the package (with the attached withdrawal form) to a Post Office or a courier company and request proof of delivery. You should keep the receipt until you receive the requested refund.

It is the customer’s responsibility to keep all the acknowledgments of receipt and send the package by certified mail or by any other means that allows proving its date of shipment.

In the event of repeated returns or claims due to poor condition or defective product by the same customer, Rosell Gallart reserves the right not to make new shipments to the customer.

The return costs will be paid by the customer. The returns of the amounts will be made within a period of 14 (fourteen) calendar days following the date on which we receive the returned product (s) at the specified address.

Rosell Gallart will proceed to the reimbursement in the form of payment that the customer has used when placing the order, and said reimbursement will be subject to the right of Rosell Gallart to withhold amounts for the returned products that present damage.

MODEL CLAIM OR WITHDRAWAL FORM

The client / buyer may notify the claim or withdrawal, either by email to: info@rosellgallart.com or by postal mail at the address indicated in the withdrawal form.

Copy and paste this form, complete it, and send it by email or post.

The user / buyer may notify me of the claim, either by email to: info@rosellgallart.com or by postal mail addressed to: Miquel Rosell Juanhuix, C / Montserrat 56 08770 Sant Sadurní d’Anoia (Barcelona) Espanya

If you wish, you can also use the following claim form:

For the attention of: Miquel Rosell Juanhuix

C / Montserrat 56 08770 Sant Sadurní d’Anoia (Barcelona) Spain

E-mail: info@rosellgallart.com

– The product:

– Acquired on the day:

– User name:

– User’s address:

– Signature of the user (only if it is presented on paper)

– Date:

– Reason for the claim:

EUROPEAN CONSUMER REGULATIONS

We inform that the European Commission has created the first European platform for the resolution of conflicts in online commerce, protected by the latest consumer law. In this sense, as those responsible for an online sales platform, we have the duty to inform our clients about the existence of an online platform for alternative dispute resolution.

To use the conflict resolution platform, the client must use the following link: http://ec.europa.eu/odr

AFTER SALES SERVICE

We have an after-sales service to solve any problem with our products or shipments through which we offer the fastest and most efficient service to our customers.

To contact us or raise any questions, questions or complaints, you can use any of the following means:

  • Postal address: Rosell Gallart C / Montserrat 56 08770 Sant Sadurní d’Anoia (Barcelona) Espanya
  • Email: info@rosellgallart.com

CONFIDENTIALITY

All information and documentation used during the contracting, development and execution of the services that regulate the relations between Rosell Gallart and the Client is confidential.

All information received by the client, be it images, emails, texts, access data such as clients and passwords, will be treated confidentially, the transfer to third parties being totally prohibited.

Confidential information shall not be understood as that which is disclosed by agreement between the Parties, that which becomes public for the same reason or that which has to be disclosed in accordance with the law or with a judicial resolution of a competent authority, and that which is obtained by a third party that is not under any obligation of confidentiality. Both parties undertake to fulfill the duty of confidentiality indefinitely.

More information about privacy: consult our privacy policy

Data protection policy

  To obtain complete information about your rights and the data protection policy that we apply to this website and to all our services, we recommend visiting the Privacy Policy and the Cookies Policy.

LIMITATION OF LIABILITY

Rosell Gallart reserves the right to make, at any time and without the need for prior notice, modifications and updates to the information contained on the website, its configuration and presentation, access conditions, contracting conditions, etc. Therefore, the client must access updated versions of the page.

The user / client is solely responsible for maintaining the confidentiality and security of the website and for all activities that occur on the website once it is delivered by Rosell Gallart. The client agrees to immediately notify Rosell Gallart of any violation of the security of the portal.

Rosell Gallart will not be responsible for any loss derived from the improper or unauthorized use of its website.

The client agrees to hold Rosell Gallart harmless from claims, losses, expenses, damages and costs (including direct, incidental, consequential, punitive, exemplary and indirect damages), and Reasonable attorneys’ fees as a result of any breach by the client / buyer of these conditions, whether or not it is considered material or immaterial; the use or improper use of the Services by you or any person acting on your behalf or using your account at Rosell Gallart or for any material or immaterial violation of any right, title or interests of third parties.

Our only responsibility will be to supply the product in the terms and conditions expressed in this contracting policy.

Rosell Gallart will not be liable for any consequence, damage or harm that may arise from the improper use of the products supplied.

LANGUAGE

The language in which the contract between Miquel Rosell Juanhuix and the Client will be perfected is Catalan or Spanish.

JURISDICTION AND APPLICABLE LAW

Miquel Rosell Juanhuix and THE CLIENT, will be governed to settle any controversy that may arise from the access, or use of this Web page, by Spanish legislation, and will submit to the Courts and Tribunals of the city of Vilafranca del Penedès.